It can be a
difficult balancing act to explain a complex situation simply but that is often
what is required in order for senior executives (who often have neither the
time nor the patience to delve into the details) to arrive at a decision.
Once you
believe that you understand the problem and you begin trying to put together a
clear, concise summary for others to understand, you may find yourself going
back to the details and doing further exploration. I have often found that in trying to provide
an explanation, more questions arise and that the very process of trying to distill
a complex issue to a limited number of underlying root causes requires one to
refine their thinking in order to be crystal clear.
In a world
where email and texting have become the primary form of business communication
(often dashed off far too quickly), the well thought out business memo is
somewhat of a lost art. And while that
seemingly antiquated form of communication may seem inefficient, there are
times when it was certainly more efficient than a plethora of hastily prepared
emails that are misunderstood and serve primarily to generate more emails.
As I am
preparing the analysis and trying to explain how a large number of issues have
impacted the financial statements from one year to the next, my initial
assessment is that the issues can be summarized into three key bullets. Underneath each of those will be a very
limited number of items listed from largest to smallest. While I could list 20-30 items underneath
each bullet, the top three to four will account for 80% of the variance, and listing
more will simply cause the reader to lose focus. Instead, we’ll have the detail at hand or in
an appendix in the event that someone wants to see it (usually, there is
comfort taken that the detail is available but people usually trust others to
do the analysis and don’t dive in more deeply than necessary).
As you think
about any business problem, whether you are trying to explain it to the next
level of management or understand it yourself, try to distill it to its simplest
form. Through this process, you’ll
likely gain more clarity of the underlying issues which will help in
identifying potential solutions.
This article
is shorter than most that I publish . . . but then again, less is more.
If your
business could benefit from fractional CFO services, I would welcome the chance
to speak with you. Please give me a call
at (314) 863-6637 or send an email to For more information, visit www.homza.com
your cash is flowing. know where.® Ken Homza
Copyright @ 2013 Homza Consulting, Inc.
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